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Kentucky Career Center
Job Description
Commercial Customer Service Representative
WICKLIFFE, McCracken, KY (42087)(public transit accessible)
Number of openings: 1
Application closing date: 10/4/2018

* Used software tools including QuickBooks
* Speak with customer by phone, in person.
* Provide information about products and services
* Take and record orders
* Cancel accounts
* Receive and process incoming phone calls from customer or client base.
* Record details of customer transactions, interactions, inquiries, complaints, comments.
* Prioritize data entry daily to ensure customers' needs are met
* Ensure that appropriate changes were made to resolve customer concerns
* Effectively identify customer concerns over the phone
* Respond to customer inquiries
* Communicate with a clear, distinct voice
* Maintain effective working relationships with customers, sales personnel, internal departments.
* Maintain a positive and professional phone demeanor

Applicants must have at least a High school diploma/GED or equivalent
Applicants are preferred to have had at least 1 years’ experience

Salary and Benefits
Salary range $11.00 - $11.00 Hourly
The hours for this role are Full-time, Regular

Contact Information